- Systems Integration
- Business Requirements Analysis
- Software Architecture & Design
- Project Management
- Business Process Redesign
- Application Development
- Application Integration
- Application Testing
- System Implementation and Deployment
- System Audit
- Change Request Management
Primarily following processes for trouble-ticketing and issue/incident escalation, support services involve error replication or simulation, root cause identification and isolation, analysis, diagnosis, development of workaround, hot fixes or patches, incident and regular reporting, and, the recommendation and development of long-term solutions, all geared towards the restoration of application availability or prescribed performance levels.
System health checks, vital statistics monitoring and supportability reviews are inclusions to the service. Support may be part of a larger Service Level Agreement.
- Lower operating and capital costs, simplified maintenance, increased productivity and reliability.
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- Apsmith has extensive experience and the credentials necessary for large-scale, enterprise-wide infrastructure deployments especially in the implementation of:
- Microsoft Infrastructure Solutions
- Windows Active Directory
- Microsoft Exchange Server
- Microsoft System Center
- Server Consolidation & Virtualization
- Cloud Computing (Preparedness, Architecture Planning and Implementation)
- Microsoft Infrastructure Solutions
- Planning & Architecture
- Tuning & Optimization
- System Audit
- Security Audit
- System Upgrades & Deployment
- Stress Testing
- Disaster Recovery and Redundancy
- Apsmith has extensive experience and the credentials necessary for large-scale, enterprise-wide infrastructure deployments especially in the implementation of:
- .Net Development
- Java Development
- Microsoft SQL Server
- Microsoft Office SharePoint Server
- Microsoft Windows Server
- Microsoft Solutions Framework
- Composition Services
- Abstracting & Indexing
- Editorial Services
- Research & Analysis
- Technical Writing
- Text-to-Voice Conversion
- Voice Recognition
- Data Capture & Data Entry
Apsmith is considered a cost-effective and reliable solution partner for outsourcing requirements of clients from overseas and in-country. Apsmith works like an extension of client organizations by ensuring quality, on-time delivery and providing clients the flexibility and agility to augment its delivery capabilities on-demand.
Outsourcing also allows our clients to focus on other business issues while commissioning activities outside of its core competencies to the care of Apsmith. Consequently, more business resources and management attention can be focused on more strategic issues within the client organization. Our clients are then able to streamline their operations while benefitting from world-class services delivered on time with the most current technologies available.
- Outsourcing Operations & Maintenance
Apsmith hosts and operates customer software application systems, likewise subject to Service Level Agreements and security provisions. Some of these applications or systems are:
- Email Management
- Customer Registration and Loyalty
- Content Management, Provisioning and Aggregation
- Mobile Marketing Campaign Management
- Database Management
- Document Imaging, Scanning and Archiving
- Application Systems Operations Outsourcing
- Application Development Outsourcing
- Infrastructure Operations Outsourcing
- Business Process Outsourcing
- IT Staff Augmentation

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